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What an owner can hand to AI agents first

Owners of small and growing firms carry too much admin. These are the jobs most worth handing to an agent first, and the ones to keep for yourself.

The Infercline Desk · 2 h ago

Australia Local

Operators Building with Agents

NAB rolls out AI assistant Ruby to 40,000 staff, eyes further use cases

The bank’s new Anthropic‑based tool aims to boost productivity, with early gains in loan approvals and delivery cycles.

The AI Opportunity Desk

AI agents in accounting and finance teams

Finance work is digital, rule-based and checkable, which suits agents. It is also where errors and fraud cost most. Where agents help, and where the finance team stays in charge.

The AI Opportunity Desk

AI agents in retail and e-commerce

Retailers use agents to answer shoppers and run the back office, and shoppers are starting to send agents to buy for them. What is real, what is early and what the rules say.

The AI Opportunity Desk

AI agents in logistics and supply chains

Freight runs on emails, quotes and bookings, and agents now handle millions of those tasks. What logistics firms report, and how shippers of any size can use the same ideas.

Operators Building with Agents

The first 90 days of an AI agent rollout

Most agent projects that fail do so in the first three months, for reasons that have little to do with the technology. A month-by-month plan for getting it right.

The Agent-or-Hire Scorecard

Should this job grow through people or through systems?

Seven questions about one job in your business. Each answer scores 0 to 3, so the total runs from 0 to 21.

Four possible answersHire someone. Improve the process first. A person and an agent together. Or agent-led, with a person approving the exceptions. Take the Scorecard.