AI agents by industry
How AI agents are changing work in specific sectors, from finance and retail to logistics and healthcare. We follow real deployments and the results companies report, good and bad.
Latest
- The AI Opportunity Desk · 38 min ago
Which business processes can AI agents handle today
Agents already take on real work in customer service, finance and freight. The jobs they handle best share a pattern, and so do the ones they still get wrong.
- The AI Opportunity Desk · 48 min ago
AI agents in accounting and finance teams
Finance work is digital, rule-based and checkable, which suits agents. It is also where errors and fraud cost most. Where agents help, and where the finance team stays in charge.
- The AI Opportunity Desk · 49 min ago
AI agents in retail and e-commerce
Retailers use agents to answer shoppers and run the back office, and shoppers are starting to send agents to buy for them. What is real, what is early and what the rules say.
- The AI Opportunity Desk · 50 min ago
AI agents in logistics and supply chains
Freight runs on emails, quotes and bookings, and agents now handle millions of those tasks. What logistics firms report, and how shippers of any size can use the same ideas.
- Operators Building with Agents · 13 h ago
NAB rolls out AI assistant Ruby to 40,000 staff, eyes further use cases
The bank’s new Anthropic‑based tool aims to boost productivity, with early gains in loan approvals and delivery cycles.
- Agent Security and Trust · 13 h ago
CBN deadline forces Nigerian banks and fintechs to move data home by 2027
The central bank requires all payment transaction data to be stored and managed locally by Jan 1 2027, putting pressure on banks, fintechs and micro‑finance firms.
- The AI Opportunity Desk · 13 h ago
Sparkle CEO urges banks to use transaction data as collateral for SME loans
Uzoma Dozie says Nigerian banks should replace traditional collateral with data‑driven AI models to reach more small businesses.
More topics
What AI agents really cost a business: model prices, usage bills, set-up work and the people needed to check the output.
AI agent toolsThe products and platforms businesses use to build and run AI agents.
AI agent guidesPractical playbooks for putting AI agents to work: where to start, what to measure and when a person should stay in charge.
AI agent security and riskThe risks that come with handing work to AI agents: data leaks, fraud, costly mistakes and new rules from regulators.
AI agent newsThe latest developments in the AI agent economy, read through a business lens.
AI agents for business: every topic in one place.